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About Us
Exceeding IT support expectations since 2001
Your partner in IT
Assign-IT has been delivering IT support services since 2001.
Founded following a career in corporate IT security by Carmine Delcore after he identified the need to provide quality IT support to smaller organisations, Assign-IT has enjoyed continual year-on-year growth powered through client recommendations. We are proud to have built a financially stable company that delivers expert IT and security solutions that delight our clients, and can provide all our clients with complete peace of mind that the Assign-IT expert team will always be there to support them.
Focused on providing support to SMEs in Bedfordshire, Hertfordshire, Essex and North / North East London, Assign-IT delivers services into a number of market sectors including, but not limited to, professional services, recruitment, marketing, manufacturing, education, healthcare, and not-for-profit organisations.
We deliver more than just IT support
At Assign-IT, we believe that all businesses need more than just IT provision – you need a team that you can rely upon 24/7 and have total confidence in. For that reason, we work in partnership with our clients as the IT arm of their business, providing a friendly and experienced face that you can depend on. It’s our dedication and professionalism that sets us apart and it’s why our clients return to us again and again.
Our collaborative client-centric approach delivers more than IT services
Peace of mind
With our expert team on-site, you can rest assured that your IT requirements are in safe hands. You can focus on growing your business, enabled by the Assign-IT team committed to keeping your IT systems and team fully functional and safe from security threats. We are there for you, whatever stage of your company evolution, and can recommend the best solutions for your business now, and help you to plan for the future.
Efficiency
Our primary goal is to help our clients get the best from their IT investment, using technology to increase productivity and profitability, and to enable you to deliver on your own business commitments. We take a holistic view, ensuring your IT infrastructure reduces costs and improves efficiencies across all areas of your organisation including HR, operations, security, finance and administration.
Responsiveness
The last thing you need is IT downtime impacting productivity in your organisation. Through our proactive monitoring and service desk management, we stay ahead of the game so you don’t have to worry. And, when you do have an IT problem, you are looked after by our service desk team, who can resolve problems on the first call.
Transparency
Our clients trust us based on the high levels of transparency we provide across our entire engagement, including project management, implementation, support and billing. We insist on running an honest and open service to build long-term trusted relationships and to enable us to provide the highest level of service to all our clients.
What our clients think of us
We give our clients the opportunity to tell us how we did every time we resolve an issue or complete a project. That feedback has shown us that they “Agree” or “Strongly Agree” that we resolve their issues in a timely manner, our staff are friendly and helpful, and our engineers really know what they are talking about.